Privacy policy

Below, we define certain terms used in this policy: The words "Wilkinson and Kompass", "we", "our", and "Company" are to mean Wilkinson and Kompass Limited. The words "you" and "your" are to mean all our customers.

Protection of Your Information

We take great care to ensure that your information is kept safe from unauthorized access. We do not share your information in violation of any regulation or law. Wilkinson and Kompass maintains strict physical, electronic, and procedural safeguards that comply with applicable standards to guard your information and to assist us in preventing unauthorized access to that information.

Why We Collect Your Information

Wilkinson and Kompass collects and uses your information to create and maintain your account with us, complete your transactions, ship your purchases, fulfill customer service requests, as well as offer you our products and promotions that we believe may be of benefit to you. We may also use your information for collection of accounts receivables and to communicate with you.

Types of Information We Collect 

We may ask you for the following types of information: name, billing and shipping address, contact information, identification, employment and\or trade information, banking information and payment information. We also collect information from any applications, consumer reporting agencies, by telephone, mail, fax, and internet or from third parties that have your authority to disclose such information to us. Customer information that is no longer needed to manage your account is destroyed and\or deleted. We are required for certain legal, tax and accounting reasons to keep customer information for a period of time following the closing of an account with us. After this time, we delete and/or safely destroy all information about a former customer.

Your Information and Third Parties

We will not disclose information about you to anyone except as provided in this policy or as permitted by law. We may disclose your information to third parties if it is required to service your account; perform joint marketing; prevent unauthorized transactions; provide information to our funding partners; in anticipation of and during an actual or potential sale of our company or assets, or possible reorganizations, consolidations, mergers or amalgamations; pursue collection accounts owed to us by you; or when required by law.

How to Contact Us

To obtain a copy of our "Protection of Personal Information Policies and Procedures", or for instructions on how you can access the information that Wilkinson and Kompass has collected about you, or to make any changes or corrections to the information we have on file, or for any questions or complaints regarding this policy, please send an email with your account number, to: general@wilkinson-kompass.ca, call us at 905-388-5008, or send a written request to the address below.

This policy was last updated on July 24, 2024.